terms and conditions

Welcome to our website, ISNUK.org!

By continuing to browse and use our website, ISNUK.org, or the services offered through it, you are agreeing to be bound by and to comply with the following terms of service and conditions of use (‘Terms ad Conditions’) as provided below and/or any revisions to or new versions of these ‘Terms and Conditions’ as may be deemed necessary from time to time.  These ‘Terms and Conditions’, together with our ‘Privacy Policy’, govern ISNUK’s relationship with you in relation to this website.

Please read these ‘Terms and Conditions’ carefully and if you do not agree with any part/s thereof, please do not log on to our site, ISNUK.org, or register as a user or become a member.

The term ‘ISNUK’ or ‘us’ or ‘we’ refers to the owner of the website, ISN Global Ltd, with Company Registration Number 9319542 and whose registered office is: Bourne House, Unit 39, 199 Old Marylebone Road, London NW1 5QR, UK. The term ‘you’ refers to the user or viewer of our website.

Description of Service

ISNUK.org is a unique social platform for all non-UK (international) students studying in the UK or thinking of studying in the UK or on UK programmes abroad. It is free to use but optional membership is available for those who would like to take advantage of the added benefits of membership. ISNUK.org provides: a forum for students to exchange information, discuss and offer support to each other; useful information through its blog, news and events sections; a story board where students can share their stories of living and studying in the UK; a jobs board; a scholarships section; internships, mentored skills and an associates’ programme. Discounts are also offered through third parties. Some sections of ISNUK.org are available only to members. Although ISNUK.org targets non-UK (international) students studying in the UK or thinking of studying in the UK or on UK programmes abroad, it is however open to and welcomes anyone and everyone who would like to be part of our community in a constructive and positive way.  Above all, ISNUK.org does not discriminate on the basis of gender, race, religion, culture, geographical location, country of origin, linguistic background, or any other defining or non-defining feature.  ISNUK.org abides by the Race Relations Act 1976 (as amended) in the UK which makes it unlawful for a person or entity to publish or cause to be published an advertisement which indicates an intention to discriminate against others on the grounds of their race, colour, nationality or ethnic or national origin. The Commission for Racial Equality has the power to take legal action against an advertiser or publisher of an unlawful advertisement.

1.  Acceptance of these ‘Terms and Conditions’

1.1.  ISNUK.org is provided free of charge to you by ISN Global Ltd (the ‘Company’, ‘we’, ‘our’, ‘us’) under these ‘Terms and Conditions’.  These ‘Terms and Conditions’ govern your use of ISNUK.org as a user and/or member of ISNUK.org and govern all services provided to you by the Company in connection with ISNUK.org, including but not limited to, access to message boards and use of any email accounts, and other features and services that we may make available from time to time.  The contact details for the Company, ISN Global Ltd, is via email at: support@isnuk.org or via its registered address at: Bourne House, Unit 39, 199 Old Marylebone Road, London NW1 5QR, UK.

2.  Amendments

2.1.  We reserve the right, at our sole discretion to amend these ‘Terms and Conditions’ from time to time without prior notice to you.  Please check this section under ‘Terms and Conditions’ from time to time to see if any changes have been made to these ‘Terms and Conditions’.  It is at our discretion to provide you with notice of such changes via email to an email address that you have provided us at ISNUK.org.  Please discontinue further use of and interaction with ISNUK.org if you do not agree with any changes to these ‘Terms and Conditions’.  Your continued use of ISNUK.org following such changes, will signify your binding acceptance of any such changes to these ‘Terms and Conditions’.

2.2.  The Company may from time to time supplement these ‘Terms and Conditions’ with additional terms and conditions related to specific content such as: events, competitions, prizes, rewards, scholarships, affiliation, and other related areas.  Such additional terms and conditions will be listed as ‘Additional Terms and Conditions’ and will form part of these ‘Terms and Conditions’.  Such ‘Additional Terms and Conditions’ will be clearly placed on ISNUK.org and should be viewed in connection with the specific content, events, competitions, prizes, rewards, scholarships and/or other areas of ISNUK.org.

3.  Content

3.1.  The content of the pages of ISNUK.org is dynamic and interactive and as such, it is subject to change without notice.  

3.2.  ISNUK.org is committed to promoting quality content while maintaining high standards that are  consistent with the ethos of the Company.  While the Company actively audits content that goes live on the ISNUK.org website, there may be instances where content goes live before the Company has audited this content.  Such instances are confined primarily to the ‘Forum’ discussions and ‘Blog’ commenting as these areas are dynamic and making discussions and/or comments immediately accessible to others is integral to the operation of an interactive site.  However, where such content is deemed offensive or inappropriate, it will be taken down as soon as it comes to the attention of the Company.  If you see some or any content that you feel is offensive or inappropriate, please immediately email support@isnuk.org to have this content removed.

3.3.  ISNUK.org will NOT post, upload, store, share or otherwise display on the ISNUK.org website:

•    Content or material that we believe is obscene, pornographic, obscene, or of sexual nature;
•   Content or material that we believe is grossly offensive to the ISNUK.org community as well as the online community in general, including but not limited to, blatant expressions of racism, hatred, bigotry, prejudice and profanity;
•    Content or material that exploits children under the age of 18 or discloses any personally identifying information about children under the age of 18;
•    Content or material promoting or providing instructional information about illegal activities, promoting harm or injury to any group, individual or cruelty to animals including, but not limited to: Instructions on how to assemble or use bombs, grenades or other weapons; 
•    Content or material used to disseminate personal information about another individual or group of individuals for malevolent purposes, including libel, slander, defamation or violation of an individual's or group’s right to privacy;
•    Content or material (including photographs and other images) originating from newspapers, other websites, or any other source, without clearly displaying the source of such content or material;
•    Content or material that infringes or encroaches on the rights of others, including, but not limited to, infringement of privacy and publicity rights and harm to reputation; or
•    Any links to the above.

3.4.  Although all effort will be taken by the Company to ensure that content is universally acceptable, you should be aware that by visiting our website, ISNUK.org, you may be exposed to content and/or material that you, personally, consider to be offensive.  In all cases, however, you assume responsibility for your exposure and as stated above, if you come across something that you deem to be offensive to you and to the general public, please email support@isnuk.org to have this content removed.

4.  Links to other Websites

4.1.  ISNUK.org provides links to other websites.  These links are for your convenience and in no way signify the Company’s endorsement of the quality, suitability, functionality or legality of any sites to which we may provide links or any goods or services available from such sites.

4.2.  ISNUK.org bears absolutely no responsibility for the content of linked websites.

4.3.   All matters concerning any goods and services that you purchase from a linked and/or third party site, including but without limitation to all contract terms, are solely between you and the owner of that site and the Company will not be liable for any costs or damages to you or any third party arising directly or indirectly out of your use of any linked and/or third party website. You hereby waive any claim you might have against the Company with respect to any such sites.

4.4.  Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4.5.  Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

5.  Registration 

5.1.  You will need to register with ISNUK.org in order to be able to participate in the forum discussions and/or exchange of information, comment of blog posts, contribute your stories and provide feedback to ISNUK.org.

5.2.  When you register with ISNUK.org you are stating that you are over the age of 16 years. ISNUK.org is not available to those under the age of 16 or to any users suspended or removed from the system by ISNUK.org for any reason. By registering with ISNUK.org you represent and warrant that you are 16 years or older and that you have the capacity to understand, agree to and comply with these ‘Terms and Conditions’ of use and of service. 

5.3.  You may not have more than one active account. Additionally, you are prohibited from selling, trading, or otherwise transferring your ISNUK.org account to another party. 

5.4.  You agree that any information you provide to us about yourself upon registration or at any other time will be true, accurate and complete and that you will ensure that this information is kept accurate and up to date at all times. 

5.5.  The Company reserves the right to remove and/or prohibit anyone who is in breach of these ‘Terms and Conditions’ of use and of service.

5.6.  When you register to use ISNUK.org you will be asked to create a password and set up an account. Please ensure that your password and account details are kept in a safe and secure location and are at all times confidential.  You must not disclose them to or share them with anyone. In all instances, it is YOU that is responsible for all activities that occur under your account and/or password with or without your knowledge. If you knowingly provide your login and password information to another person, your account privileges may be suspended temporarily or terminated. The Company cannot and will not be liable for any loss or damage arising from or in connection with your failure to comply with this section.

5.7.  If you forget your password please click on ‘Forgot your password’ (found on the login page of ISNUK.org) and we will remind you of your password if you satisfy our security check.

6.  Membership

6.1.  Registering on the ISNUK.org site does not automatically make you a member of ISNUK.org.  Membership is optional and available to those registered users who would like to take advantage of the added benefits of being a member of ISNUK.org.

6.2.  Members are those registered users of ISNUK.org that have paid the membership fee, currently set at £20 per annum.  Membership runs for one year from the date the membership fee has been paid and is automatically renewable.  It is your responsibility to cancel your membership, for whatever reason, should you wish to do so.  No refunds (full, partial or otherwise) shall be given if you cancel your membership after automatic renewal has occurred or decide to cancel your membership before your membership year is finished.

6.3.  The Company reserves the right to increase or decrease the ISNUK.org membership fee as it deems necessary.  In such cases, any increases or decreases shall apply to your membership renewal.

6.4.  Some services of ISNUK.org are available only to members.  In order to access these services and to take advantage of the benefits associated with such membership, you will first need to become a member by paying the annual membership fee.

6.5.  The Company reserves the right to terminate your membership and access to any specific content (including content you may have submitted to ISNUK.org) if you are found to be in breach of any of these ‘Terms and Conditions’ of use and of service.  In such cases, no refunds (full, partial or otherwise) shall be given.

7.  Privacy Policy

7.1.  We treat your privacy very seriously and we understand that you will wish to know how we will use the information we collect from you or that you provide to us. Please see our ‘Privacy Policy’ which forms part of these ‘Terms and Conditions’ of use and of service.  All use of your personal information will be in accordance with our ‘Privacy Policy’ and applicable data protection legislation.

7.2. Subject to the terms of our Privacy Policy, third parties may, from time to time, send email messages to you containing advertisements, promotions, etc. The Company makes no representation or warranty with respect to the content of any email messages sent by third parties or any goods or services which may be obtained from such third parties as a consequence of these emails, and you agree that the Company shall have no liability with respect thereto.

8.  Emails and Personal Home Pages

8.1.  The Company assumes no responsibility for the deletion of or failure to store email messages or for any problems with your user profile or any personal home page service. Whilst the security of your personal information is a priority to us, you should be aware that e-mails you send to us are not necessarily secure when they are transmitted to us. If your communication to us or any third party is sensitive or includes highly confidential information such as credit card number, you may want to provide it by post or via the telephone instead.

8.2.  In the course of providing you services, ISNUK.org may need to communicate with you via email. You agree to receive emails which are specific to your account and necessary for the normal functioning of the ISNUK.org service.

9. Your use of ISNUK.org

9.1. The Company requires all users of ISNUK.org to comply with these ‘Terms and Conditions’ of use and of service and to abide with the following standards:  

(a)    ISNUK.org is to be used by you for your personal use only. The use of ISNUK.org for commercial purposes without the prior written consent of ISNUK.org is strictly prohibited.
(b)    ISNUK.org may not be used to send chain letters, junk mail, 'spam', solicitations (commercial or non-commercial) or bulk communications of any kind unless the recipient has given specific permission to be included in such a list. 
(c)    ISNUK.org may not be used to advertise a company, product or service or to recruit staff without the prior permission of the Company.
(d)    You are not permitted to post links to alternative community groups unless it is with the express permission of the Company.
(e)    You may not post to or use ISNUK.org to publish, send or distribute any message or material (in any media or form) that is unlawful, harassing, defamatory, abusive, threatening, harmful, vulgar, obscene, profane, threatening, racially or sexually or otherwise discriminatory (including discriminatory in terms of religious affiliation or belief), offensive, inaccurate, is in breach of confidence or a third party's intellectual property rights or which otherwise includes objectionable material of any kind or nature, that encourages or engages in conduct that could constitute a criminal offence, give rise to civil liability or otherwise violate any applicable local, national or international law or regulation or which has a disruptive influence on the normal functionality and flow of ISNUK.org.
(f)    You are prohibited from impersonating any other person or entity, whether actual or fictitious.
(g)    You are prohibited from creating any user or member names which mimic or impersonate an ISNUK.org staff member, ISNUK.org user, ISNUK.org member or any other individual associated with ISNUK.org in any shape or form.
(h)    You are prohibited from using ISNUK.org or any part of ISNUK.org in a way that might reasonably be expected to cause any communications network and/or equipment over which the ISNUK.org services are provided, to be interrupted, damaged, rendered less efficient or which could in any way damage the operation of another's computer.
(i)    You are prohibited from harassing or intimidating any ISNUK.org user and/or member either on the Forum, the Blog, via email communication or in any other way whatsoever.
(j)    You are prohibited from posting or using any part of ISNUK.org to distribute or send any illegal material of any kind, including but not limited to, illegal material in the form of text, graphics, video, programs or audio. Participating in any form of discussion or posting content with the intention to commit any illegal activity is strictly prohibited.
(k)    All postings must be accurate and not misleading, and you may not use the ISNUK.org service in a fraudulent manner and you agree to indemnify ISNUK.org against any knowing misrepresentation.
(l)    If posting a photograph, you acknowledge you own or have the undisputed right to the copyright of such image.
(m)    You are prohibited from posting any item that you do not have the right to use.
(n)    You may not post any material that contains or links to any virus, worm, Trojan horse, corrupted data or other harmful, disruptive or destructive files or programs.
(o)    You may not post any content that violates the ‘Terms and Conditions’ of use and of service.
(p)    You may not use the ISNUK.org service to promote or solicit illegal activity of any kind.

9.2.  ISNUK.org reserves the right to remove without prior notice any postings that we feel are not relevant or of value to the ISNUK.org community.

9.3.  Agencies and/or any and all third parties are required to clearly identify themselves if/when using the ISNUK.org site.

9.4.  All postings must comply with all applicable laws, rules, regulations and restrictions, and you may not offer, list, sell, lease, solicit, request or provide anything through this service in a jurisdiction where such action would violate any law, rule, regulation or restriction. The parties to a transaction are solely responsible for researching and determining the scope of the applicable law to determine whether a listing or transaction complies with applicable law.

9.5.  It is your sole responsibility to ensure that the content of your messages and your use of ISNUK.org and the consequences of any such messages are in line with the standards outlined above. 

9.6.  The Company reserves the right, at any time and in its absolute discretion not to  publish and/or to edit, alter, delete or move any material whatsoever submitted or posted to, appearing on or distributed by ISNUK.org or over the ISNUK.org service. The Company will not enter into any discussion/s about its decision to not publish, or to edit, alter, delete or move any such material.

9.7. The Company may at any time, and without prior warning, close discussions on any of the message boards of ISNUK.org, that it feels appropriate. The Company will not enter into any discussions about any decision to close a discussion.

9.8.  The Company will endeavour to monitor discussions/messages posted or shared on ISNUK.org  but in facilitating the flow of communication, posting by users may occur prior to monitoring and in such cases the Company does not guarantee the accuracy, integrity or quality of such content. While we require all users of ISNUK.org to comply with these ‘Terms and Conditions’ of use and of service (including the standards above), you understand that, by using ISNUK.org, it is possible that you may be exposed to content that is offensive, indecent or objectionable. If you see a message which you believe breaks the standards outlined above, please report it to us immediately via email to support@isnuk.org.  All reports are reviewed as soon as possible during normal office hours.

9.9.  The views expressed in the Forum, Blog posts, Stories, Showcase and other areas of ISNUK.org and otherwise within user and/or member submitted content, are not those of the Company.

10. International Use of ISNUK.org

10.1 Recognizing the global nature of the Internet, you agree to comply with all applicable local rules in the jurisdiction where you are accessing ISNUK.org from including but not limited to rules regarding online conduct and acceptable content.

11. Intellectual Property

11.1.  Subject to section 10.3 below, the trade marks, logos, graphics, images, photographs, animation, videos, text and software used on ISNUK.org and/or in the ISNUK.org service are the intellectual property of or licensed to the Company and your right of use is strictly limited to accessing, downloading, printing and reproducing on all media for your own personal, private and non-commercial use of the ISNUK.org services within the scope of these ‘Terms and Conditions’ of use and of service. You may not otherwise retrieve, display, modify, copy, print, sell, download, hire or reverse engineer (except insofar as permitted by applicable law) such content without our prior written consent.

11.2.  You may view, print, download or temporarily store extracts from ISNUK.org for your personal, non-commercial reference without alteration, addition or deletion. You may not otherwise copy, reproduce, retransmit, distribute, publish, commercially exploit or otherwise transfer any ISNUK.org material or content. You acknowledge that you will not acquire any intellectual property or other rights by downloading or otherwise using any ISNUK.org content or materials.

11.3.  You retain ownership of any intellectual property rights you may have in any content that you submit to ISNUK.org.  By submitting content, which includes your name, to any "public area" of ISNUK.org, including forums, blog, stories, showcase, and any and all other areas of ISNUK.org, you grant ISNUK.org and its affiliates a royalty-free, perpetual, irrevocable, non-exclusive right and licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display the content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed, for the full term of any intellectual property rights that may exist in such content. You also permit any user and/or member of ISNUK.org to access, display, view, store and reproduce such content for personal use.

11.4.  By submitting content, you also warrant that: (1) to the extent that such content is or contains any image, representation, recording, or other information or material depicting, describing or relating to any other person, you have that person's full and informed consent to submit such content; and (2) you are entitled and have all necessary rights to grant the licences stated above.

11.5.  This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

11.6.  All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

12. Unauthorised Access to Service

12.1.  Save as specifically permitted in writing by us, use by any user and/or member of manual or automated software, devices, or other processes to "crawl" or "spider" any web pages contained in the ISNUK.org website is strictly prohibited. You agree not to monitor or copy, or allow others to monitor or copy, our web pages or the content included herein. You also agree not to "frame" or otherwise simulate the appearance or function of this website. Furthermore, you agree not to take any action that interferes with the proper working of or places an unreasonable load on our infrastructure, including but not limited to unsolicited communications, attempts to gain unauthorized access, or transmission or activation of computer viruses. If you wish to link to our site, you may provide a link to our homepage, but not to any other part of our site without our express written permission.

13. Disclaimer of Warranties

13.1.  ISN Global Ltd and the ISNUK.org service is provided on an "as is" and "as available" basis. The Company does not assume any responsibility for prompt or proper delivery, or retention of any user information or communications between users and/or members.

13.2.  You understand and agree that the Company does not guarantee the accuracy or completeness of any information in or provided in connection with ISNUK.org. The Company is not responsible for any errors or omissions or for the results obtained from the use of such information. All information is provided on the basis that neither the Company, nor its employees, associates, affiliates, advisors, representatives, are engaged in rendering legal, medical, counselling or other professional services or advice. The Company advises you to seek appropriate professional advice or care for any situation or problem which you may have.

13.3.  The Company shall not be responsible for any loss or damage caused directly or indirectly, by the information or ideas contained, suggested or referenced on ISNUK.org. Your participation in ISNUK.org is solely at your own risk. No advice or information, whether oral or written, obtained by you from the Company or through ISNUK.org shall create any warranty not expressly made in these ‘Terms and Conditions’ of use and of service or imposed by law.

13.4.  The Company makes no warranty that ISNUK.org will meet your requirements, or that the ISNUK.org network will be uninterrupted, timely, secure, or error free; nor does ISNUK.org make any warranty as to the results that may be obtained from the use of ISNUK.org.

13.5.  You understand and agree that any material and/or data downloaded or otherwise obtained through the use of ISNUK.org is at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data.


14.  Limitation of Liability


15. Termination and Remedies for Breach of these Terms by You

15.1. The Company will be entitled to restrict, suspend or terminate your use and/or your membership or deny you access to ISNUK.org or take such other action as the Company deems appropriate if the Company determines, in its sole discretion, that you are in breach of any of the ‘Terms and Conditions’ of use and of service or the Company considers in its sole discretion that your use of ISNUK.org is inappropriate or otherwise unacceptable.

15.2.  The restriction, suspension or termination of our service pursuant to this section will be without prejudice to any rights which the Company may have against you in respect of your breach of these ‘Terms and Conditions’ of use and of service.

15.3.  The Company shall be entitled to disclose your user identity and details if required or requested by the courts or other law enforcement authorities and/or agencies or in such other circumstances as specified in our Privacy Policy.

16. Monitoring and Enforcement

16.1.  While we have the right to monitor activity and content posted/listed on ISNUK.org, we are not obligated to do so.  We will however endeavour, to the best of our ability, to monitor all such activity on ISNUK.org although we cannot always and at all times, guarantee its accuracy, integrity or quality. Because community standards vary and individuals sometimes seek not to comply with our policies and practices, in the process of using our website, you may be exposed to content that you find offensive or objectionable. You can contact support@ISNUK.org to let us know of content that you find objectionable. We may investigate the complaints and violations of our policies that come to our attention and may take any action that we believe is appropriate, including, but not limited to issuing warnings, removing the content or terminating accounts and/or membership subscriptions. However, because situations and interpretations vary widely from place to place and from person to person, we also reserve the right not to take any action. Under no circumstances will we be liable in any way for any content, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to any content on our website.

17. Indemnification

17.1. You agree to indemnify the Company, its officers and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of ISNUK.org and/or the services provided over it, the violation of these ‘Terms and Conditions’ of use and of service by you, or the infringement by you, or any other user of your account, or of any intellectual property or other right of any other person or entity.

18. Applicable Law

18.1.  These ‘Terms and Conditions’ of use and of service shall be governed by and construed in accordance with the laws of England and any dispute/s shall be subject to the exclusive jurisdiction of the English courts.

19. Miscellaneous

19.1.  In the event that any provision of these ‘Terms and Conditions’ of use and of service conflicts with the law under which these ‘Terms and Conditions’ of use and of service are to be construed or if any such provisions are held invalid by a court with jurisdiction over the parties to the ‘Terms and Conditions’ of use and of service, such provision will be deleted and the remainder of the ‘Terms and Conditions’ of use and of service will remain in full force and effect.

19.2.  Any failure or delay by us to enforce strict performance by you of any of the ‘Terms and Conditions’ of use and of service or to exercise any right under the ‘Terms and Conditions’ of use and of service will not be construed as a waiver to any extent of our rights.

19.3.  The Company may assign, transfer or part with ("transfer") any or all of its rights and obligations under these ‘Terms and Conditions’ of use and of service and upon such assignment or transfer, the Company shall be relieved of all the obligations transferred. You may not assign, transfer or part with any or all of your rights or obligations under these ‘Terms and Conditions’ of use and of service without our prior express written consent.

19.4.  These ‘Terms and Conditions’ of use and of service, any ‘Additional Terms’ (as defined in section 2 above) and our ‘Privacy Policy’ constitute the entire understanding between you and us as to your use of ISNUK.org and supersede all prior agreements and understandings between us and you. Nothing in these ‘Terms and Conditions’ of use and of service shall operate to exclude or restrict your or our liability for fraudulent misrepresentation.

19.5.  ISNUK.org shall not be responsible for any connection or access to the ISNUK.org website by you or the quality of the transmission of any information passing between you and the website. You will be responsible for providing your own communications equipment to access the ISNUK.org website via the Internet or WAP service, and the Internet/WAP access charges thereon. You recognize that ISNUK.org shall not be responsible for any reduced functionality resulting from, or in connection with, your use of the ISNUK.org service via WAP.

20.  Termination of Service

The Company may discontinue or modify ISNUK.org in any way it deems necessary with or without notice to you and without liability to you or any third party.

[These Terms and Conditions were last updated on July 30, 2015.]